Start your journey to inclusion

Empowering a supportive workplace environment where everyone feels valued and heard

Building a truly inclusive workplace is a continuous journey that requires dedication, strategy, and a clear roadmap.
Close up of wheelchair wheel with motion streaks to show it's moving at speed along a corridor
Close up of wheelchair wheel with motion streaks to show it's moving at speed along a corridor
Diverse group of people looking at a computer screen
Our services guide your organisation every step of the way, from understanding your current landscape to achieving meaningful and sustainable change.

Our approach is evidence-based, practical and results-driven, designed to help you foster a workplace where everyone feels respected, valued, and empowered to contribute their best. Whether you’re at the start of your EDI journey or looking to advance your efforts, we provide the expertise and support needed to make a lasting impact.

Our innovative tools enable you to recognise the inequalities in your working practices, and decision-making processes, and empower you to become more diverse and inclusive and better equipped to meet the needs of a culturally diverse society. 

We enable you to use lived experience data to drive transformational change in four key steps.

Four steps to becoming an inclusive organisation

STEP 1

Build the evidence base

Collecting evidence of inclusivity, lived experience and perceptions of inequalities is essential to understand your organisation’s current environment and to guide effective action. We work with you, providing the tools you need to build a robust and meaningful evidence base and define your starting point. Our data collection tools are tailored to encourage engagement, conversation, and participation, capturing lived experience and perception of inequalities through collaborative activities.

Understand the culture of your organisation: your structures, your policies your practices. Are they inclusive? Do they support diversity growth?

Understand the culture of your organisation: your structures, your policies your practices. Are they inclusive? Do they support diversity growth?

Understand the culture of your organisation: your structures, your policies your practices. Are they inclusive? Do they support diversity growth?

Understand the culture of your workforce: dominant behaviours and attitudes.

Understand the culture of your workforce: dominant behaviours and attitudes.

Understand the culture of your workforce: dominant behaviours and attitudes.

Know the needs of your staff and stakeholders: the importance of lived experience and ensuring all voices are heard.

Know the needs of your staff and stakeholders: the importance of lived experience and ensuring all voices are heard.

Know the needs of your staff and stakeholders: the importance of lived experience and ensuring all voices are heard.

Identify barriers and enablers: towards inclusive environments

Identify barriers and enablers: towards inclusive environments

Identify barriers and enablers: towards inclusive environments

We provide

Expert guidance

Expert guidance

Expert guidance

A thorough evaluation of your workplace culture, policies, and practices to establish your starting point

A thorough evaluation of your workplace culture, policies, and practices to establish your starting point

A thorough evaluation of your workplace culture, policies, and practices to establish your starting point

Bespoke data collection tools to capture lived experience and perceptions of inequalities

Bespoke data collection tools to capture lived experience and perceptions of inequalities

Bespoke data collection tools to capture lived experience and perceptions of inequalities

Analysis and evaluation support

Analysis and evaluation support

Analysis and evaluation support

STEP 2

Empower transformational change

Our Inclusion Analysis and Mitigation (IAM) Toolkit will enable you to use your evidence base to understand the inequalities in your organisational culture and working environment, to assess the impact of your policies, practices, and processes, and to co-develop solutions.

Using the evidence, we work with you to identify your specific inclusion priorities, whether that’s increasing diversity in leadership, improving employee engagement, or ensuring equitable opportunities for all. Together, we set clear, measurable objectives that align with your organisational values and strategic vision.

Plan your strategy: taking an evidence-based, holistic and intersectional approach, co-creating a tailored inclusion strategy with measurable milestones, empowering your team to stay accountable and focused.

Plan your strategy: taking an evidence-based, holistic and intersectional approach, co-creating a tailored inclusion strategy with measurable milestones, empowering your team to stay accountable and focused.

Plan your strategy: taking an evidence-based, holistic and intersectional approach, co-creating a tailored inclusion strategy with measurable milestones, empowering your team to stay accountable and focused.

Co-create the interventions: informed by lived experience.

Co-create the interventions: informed by lived experience.

Co-create the interventions: informed by lived experience.

Implement the action plan: actionable plans to embed equality, diversity and inclusion into your culture and operations.

Implement the action plan: actionable plans to embed equality, diversity and inclusion into your culture and operations.

Implement the action plan: actionable plans to embed equality, diversity and inclusion into your culture and operations.

We provide

Expert guidance

Expert guidance

Expert guidance

Innovative toolkits

Innovative toolkits

Innovative toolkits

Data-driven insights

Data-driven insights

Data-driven insights

Continuous support, including co-creation workshops, and equipping employees with the knowledge needed to support inclusion and inclusive practice.

Continuous support, including co-creation workshops, and equipping employees with the knowledge needed to support inclusion and inclusive practice.

Continuous support, including co-creation workshops, and equipping employees with the knowledge needed to support inclusion and inclusive practice.

STEP 3

Listen & learn

Creating sustainable inclusivity in the workplace starts with truly listening to your staff and stakeholders, and making sure that everybody’s voice is heard. We will work with you to develop your listening strategy, enabling you to use inclusive lived data to inform your policies and decisions, and sustain evidence-based inclusive practices. By listening to diverse voices, we help you understand the lived experience of your workforce and identify areas for meaningful change. 

Making inclusive lived data the norm, you will break down barriers and empower your workforce and stakeholders to become part of the solution. 

Develop your listening strategy: giving you the tools to hear the diverse voices of your workforce.

Develop your listening strategy: giving you the tools to hear the diverse voices of your workforce.

Develop your listening strategy: giving you the tools to hear the diverse voices of your workforce.

Listen to the data: empowering your organisation to take informed, strategic actions that create lasting impact.

Listen to the data: empowering your organisation to take informed, strategic actions that create lasting impact.

Listen to the data: empowering your organisation to take informed, strategic actions that create lasting impact.

Monitoring progress: keeping your finger on the pulse as you build your inclusive environments.

Monitoring progress: keeping your finger on the pulse as you build your inclusive environments.

Monitoring progress: keeping your finger on the pulse as you build your inclusive environments.

Learning from the data: empowering you to make informed adjustments and keep advancing.

Learning from the data: empowering you to make informed adjustments and keep advancing.

Learning from the data: empowering you to make informed adjustments and keep advancing.

We provide

Expert guidance

Expert guidance

Expert guidance

The ‘listening tools’ to collect the lived experience

The ‘listening tools’ to collect the lived experience

The ‘listening tools’ to collect the lived experience

Evaluation support

Evaluation support

Evaluation support

STEP 4

Measure what matters

Measuring sustainable change is difficult. To drive real progress in workplace inclusivity, you need to focus on the changes that truly matter. This evidence-based approach keeps your inclusivity journey focused and effective. 

We work with you to define meaningful change, going beyond surface-level statistics to capture the impact of your initiatives on employee experience, representation, and organisational culture.


We provide indicators of impact (including changes in behaviour and attitude), for you to monitor, measure, and evidence your transformational change as you become more diverse and inclusive.

Measure outcomes: aligning with your strategic goals, ensuring the wellbeing of your workforce, and driving accountability.

Measure outcomes: aligning with your strategic goals, ensuring the wellbeing of your workforce, and driving accountability.

Measure outcomes: aligning with your strategic goals, ensuring the wellbeing of your workforce, and driving accountability.

Understand what’s working (and what’s not working): identifying where challenges remain and adjusting your efforts for maximum impact.

Understand what’s working (and what’s not working): identifying where challenges remain and adjusting your efforts for maximum impact.

Understand what’s working (and what’s not working): identifying where challenges remain and adjusting your efforts for maximum impact.

Celebrate success: recognising achievements and sharing stories of positive change, reinforcing your commitment to an inclusive workplace.

Celebrate success: recognising achievements and sharing stories of positive change, reinforcing your commitment to an inclusive workplace.

Celebrate success: recognising achievements and sharing stories of positive change, reinforcing your commitment to an inclusive workplace.

We provide

Expert guidance and support

Expert guidance and support

Expert guidance and support

Indicators of impact

Indicators of impact

Indicators of impact

Innovative data collection tools to capture change

Innovative data collection tools to capture change

Innovative data collection tools to capture change

Analysis and evaluation support

Analysis and evaluation support

Analysis and evaluation support