The lived experience of your staff and stakeholders is central to developing inclusive policies and sustaining evidence-based inclusive practices.
By establishing a listening strategy within your organisation, you can ensure that everybody is given the opportunity to have their voice heard.
STEP 3 on your journey to inclusion
Creating sustainable inclusivity in the workplace comes from truly listening to your staff and stakeholders, making sure that everybody’s voice is heard.
By making inclusive lived data the norm, you will break down barriers and empower your workforce and stakeholders to become part of the solution.
Listen to the data
The value of lived experience in the workplace
Our lives, our cultures, are composed of many different experiences and overlapping stories, but rarely are these experiences valued (or valued equally) in the workplace. Lived experience is unique, and the lived experience of those from minoritised groups should be valued as an essential component of your journey to inclusion.
Our contemporary, evidence-based approach to workplace inclusivity is founded on the lived experience of stakeholders from underrepresented and minoritised groups and uses lived experience to inform and drive transformational change − a participatory approach to ensure all voices are heard.
We will work with you to develop your own listening strategy that establishes a culture of continuous listening and learning, ensuring that your policies and practices are informed through participation of diverse stakeholders, and include the voices of people who have been through experiences as different from each other as possible.
By listening to the voices of under-represented and minoritised groups, key problems that might have been missed can be identified and addressed, and inclusive policies and practices developed and embedded.
Adopting a listening strategy
Ensure you provide a platform for those aspiring to use their personal (lived) experience to cause meaningful change in your organisation.
Learn from the data
The danger of a single story
When we value lived experience, we are open to listening to multiple stories and being informed by different perspectives, which are crucial to addressing systemic inequalities. Single stories, on the other hand, often originating from simple misunderstandings or one's lack of knowledge of others, can lead to the formation of stereotypes or even suppress other groups of people due to prejudice.
Novelist Chimamanda Adichie tells the story of how she found her authentic cultural voice - and warns that if we hear only a single story about another person or country, we risk a critical misunderstanding.
19 minute watch
The importance of lived experience
Our contemporary, evidence-based approach to workplace inclusivity is founded on the lived experience of stakeholders from under-represented and minoritised groups and uses lived experience to inform and drive transformational change − a participatory approach to ensure all voices are heard.
We will work with you to develop your own listening strategy that establishes a culture of continuous listening and learning, ensuring that your policies and practices are informed through participation of diverse stakeholders, and include the voices of people who have been through experiences as different from each other as possible.
By listening to the voices of under-represented and minoritised groups, key problems that might have been missed can be identified and addressed, and inclusive policies and practices developed and embedded.
Adopting a listening strategy
Ensure you provide a platform for those aspiring to use their personal (lived) experience to cause meaningful change in your organisation.