Building Confidence

After you’ve provided intervention strategies for your employees,
it’s vital that they have the confidence to use them when needed. 

Recommendations for action

Here are four recommendations on how your organisation can ensure everyone is confident to deploy intervention strategies when needed:

Provide practical sessions

Involve role play using real-life scenarios. Providing example interventions is only one mode of learning, but people benefit from having the ability to learn practically (i.e. learning through doing).

Provide practical sessions

Involve role play using real-life scenarios. Providing example interventions is only one mode of learning, but people benefit from having the ability to learn practically (i.e. learning through doing).

Provide practical sessions

Involve role play using real-life scenarios. Providing example interventions is only one mode of learning, but people benefit from having the ability to learn practically (i.e. learning through doing).

Acknowledge anxiety

When we talk about accountability and how addressing inappropriate behaviour is everyone’s responsibility, we often don’t account for how anxiety-inducing it can be. It’s common for people to be nervous about intervening and we’ve all been in a situation where we have regretted not intervening. By acknowledging that intervening can be difficult, you will create a culture of trust amongst your employees so everyone feels empowered to act.

Acknowledge anxiety

When we talk about accountability and how addressing inappropriate behaviour is everyone’s responsibility, we often don’t account for how anxiety-inducing it can be. It’s common for people to be nervous about intervening and we’ve all been in a situation where we have regretted not intervening. By acknowledging that intervening can be difficult, you will create a culture of trust amongst your employees so everyone feels empowered to act.

Acknowledge anxiety

When we talk about accountability and how addressing inappropriate behaviour is everyone’s responsibility, we often don’t account for how anxiety-inducing it can be. It’s common for people to be nervous about intervening and we’ve all been in a situation where we have regretted not intervening. By acknowledging that intervening can be difficult, you will create a culture of trust amongst your employees so everyone feels empowered to act.

Create a safe space

If someone has previously intervened and received a negative response, they may be less likely to intervene again. Encourage a workplace culture where intervening is received well. This can often be achieved by modelling certain behaviours throughout all levels of the organisation [see Creating a Safe Space for Speaking Out].

Create a safe space

If someone has previously intervened and received a negative response, they may be less likely to intervene again. Encourage a workplace culture where intervening is received well. This can often be achieved by modelling certain behaviours throughout all levels of the organisation [see Creating a Safe Space for Speaking Out].

Create a safe space

If someone has previously intervened and received a negative response, they may be less likely to intervene again. Encourage a workplace culture where intervening is received well. This can often be achieved by modelling certain behaviours throughout all levels of the organisation [see Creating a Safe Space for Speaking Out].

Open communication is vital

Ask your employees what would make them feel confident to intervene when necessary. This could be done with a survey [see our Example Pulse Survey: being an active bystander] or providing a comment box.

Open communication is vital

Ask your employees what would make them feel confident to intervene when necessary. This could be done with a survey [see our Example Pulse Survey: being an active bystander] or providing a comment box.

Open communication is vital

Ask your employees what would make them feel confident to intervene when necessary. This could be done with a survey [see our Example Pulse Survey: being an active bystander] or providing a comment box.

The toolkit:
Active bystander culture

Our toolkit will help you start your journey towards developing an active bystander culture.

The toolkit:
Active bystander culture

Our toolkit will help you start your journey towards developing an active bystander culture.

The toolkit:
Active bystander culture

Our toolkit will help you start your journey towards developing an active bystander culture.