Services

Projects

Resources

Blog

Contact

At your fingertips

Inclusive practice: Terms we use that you need to be familiar with

A diverse group of colleagues in a modern office, including a woman wearing a hijab and a man in a wheelchair, smiling during a meeting.

For more definitions of EDI-related terms, please see our full glossary of terms

The ABC of EDI

A

Access / accessibility

Accomodate / accommodation

Age discrimination

Ageism

Ally / allyship

Anti-racism

Anti-racist organisation

Attitudinal barriers

B

Barriers

C

Colour blind / colour blindness

Conscious inclusion

Culture

D

Disability

Discrimination

Diversity

E

Empathy

Empowerment

Emotional intelligence (EI)

Equality

Equity

G

Gender-neutral facilities

Gender-neutral pronouns

I

Implicit bias

Inclusion / inclusiveness / inclusivity

Inclusive behaviour

Inclusive language

Inclusive leadership

Inclusive pronouns

Institutionalised racism

Intersectionality

Institutional barriers

Intervention

M

Marginalised / marginalisation

N

Neopronouns

Neurodivergent

P

Privilege

Protected characteristic

Psychological safety

R

Racism

Reasonable adjustment

Reverse mentoring

S

Safe space

Sense of belonging

Spatial inclusion

Stereotype

U

Underrepresented groups

V

Vulnerable groups

W

Workplace culture

Workplace inclusion / workplace inclusivity

The toolkit:
Inclusive practice

Our toolkit will help you start your journey towards inclusion, developing a respectful and supportive working environment

Adopting a listening strategy

Ensure you provide a platform for those aspiring to use their personal (lived) experience to cause meaningful change in your organisation.

View this tool

Developing inclusive policies

Inclusive policies aim to promote understanding, transparency, and equal treatment for all individuals. When policies are developed inclusively, they foster a sense of belonging and eliminate barriers to participation.

View this tool

Equality impact analysis - supporting you to make inclusive decisions

Used to help organisations ensure that their policies, procedures, practices, services, events and activities do what they are intended to do and are fair and inclusive to everyone.

View this tool

Guide to inclusive recruitment

Ensure fair processes are set up, reducing bias and expanding candidate reach, to attract a more diverse talent pool.

View this tool

Inclusive communication

Seek to create a supportive and effective communication environment where information is shared in a way that everybody can understand.

View this tool

Establishing staff support networks

Effective staff support networks are key to workplace inclusivity, helping people feel more included at work.

View this tool

Collecting and using inclusion and diversity metrics

Whilst cultivating workplace inclusivity is driven by inclusion and not by diversity, collecting both inclusion and diversity metrics can help inform your journey towards inclusion and provide key indicators of success.

View this tool

Example climate survey

Download the PDF to explore your organisation’s inclusion climate.

View this tool

Example pulse survey

Download the PDF to explore your employees’ perceptions of inclusion and sense of belonging within the workplace.

View this tool

Inclusive and accessible events planning checklist

To ensure that your events are accessible to, and inclusive of, all members of the community, including those with protected characteristics.

View this tool

Creating a safe space for speaking out

A supportive and confidential environment where people feel comfortable and encouraged to share their thoughts, and emotions without fear of judgment or retribution is vital to an inclusive workplace culture.

View this tool

How to be an ally

The dos and don’ts of allyship.

View this tool

Example Code of Conduct for participatory activities

To ensure all participants feel comfortable to be themselves and feel psychologically safe throughout the session.

View this tool

Safe & supported reporting

To encourage trust amongst your employees and signal that your organisation is committed to addressing harmful behaviour, it is essential that there are clear and accessible reporting channels.

View this tool

Developing an active bystander culture

An active bystander culture empowers employees to speak up against inappropriate or harmful behaviour, fostering a safer and more inclusive workplace.

Explore the Active Bystander toolkit

The Cultural Calendar

Use the calendar when planning meetings, setting deadlines and organising events to avoid or accommodate significant religious festivals and ensure all staff feel included, and able to fulfil their true potential.

View our Cultural Calendar

The toolkit:
Inclusive practice

Our toolkit will help you start your journey towards inclusion, developing a respectful and supportive working environment

Adopting a listening strategy

Ensure you provide a platform for those aspiring to use their personal (lived) experience to cause meaningful change in your organisation.

View this tool

Developing inclusive policies

View this tool

Equality impact analysis - supporting you to make inclusive decisions

Used to help organisations ensure that their policies, procedures, practices, services, events and activities do what they are intended to do and are fair and inclusive to everyone.

View this tool

Guide to inclusive recruitment

Ensure fair processes are set up, reducing bias and expanding candidate reach, to attract a more diverse talent pool.

View this tool

Inclusive communication

Seek to create a supportive and effective communication environment where information is shared in a way that everybody can understand.

View this tool

Establishing staff support networks

Effective staff support networks are key to workplace inclusivity, helping people feel more included at work.

View this tool

Collecting and using inclusion and diversity metrics

View this tool

Example climate survey

Download the PDF to explore your organisation’s inclusion climate.

View this tool

Example pulse survey

Download the PDF to explore your employees’ perceptions of inclusion and sense of belonging within the workplace.

View this tool

Inclusive and accessible events planning checklist

To ensure that your events are accessible to, and inclusive of, all members of the community, including those with protected characteristics.

View this tool

Creating a safe space for speaking out

View this tool

How to be an ally

The dos and don’ts of allyship.

View this tool

Example Code of Conduct for participatory activities

To ensure all participants feel comfortable to be themselves and feel psychologically safe throughout the session.

View this tool

Safe & supported reporting

To encourage trust amongst your employees and signal that your organisation is committed to addressing harmful behaviour, it is essential that there are clear and accessible reporting channels.

View this tool

Developing an active bystander culture

An active bystander culture empowers employees to speak up against inappropriate or harmful behaviour, fostering a safer and more inclusive workplace.

Explore the Active Bystander toolkit

The Cultural Calendar

View our Cultural Calendar

The toolkit:
Inclusive practice

Our toolkit will help you start your journey towards inclusion, developing a respectful and supportive working environment

Adopting a listening strategy

Ensure you provide a platform for those aspiring to use their personal (lived) experience to cause meaningful change in your organisation.

View this tool

Developing inclusive policies

View this tool

Equality impact analysis - supporting you to make inclusive decisions

Used to help organisations ensure that their policies, procedures, practices, services, events and activities do what they are intended to do and are fair and inclusive to everyone.

View this tool

Guide to inclusive recruitment

Ensure fair processes are set up, reducing bias and expanding candidate reach, to attract a more diverse talent pool.

View this tool

Inclusive communication

Seek to create a supportive and effective communication environment where information is shared in a way that everybody can understand.

View this tool

Establishing staff support networks

Effective staff support networks are key to workplace inclusivity, helping people feel more included at work.

View this tool

Collecting and using inclusion and diversity metrics

View this tool

Example climate survey

Download the PDF to explore your organisation’s inclusion climate.

View this tool

Example pulse survey

Download the PDF to explore your employees’ perceptions of inclusion and sense of belonging within the workplace.

View this tool

Inclusive and accessible events planning checklist

To ensure that your events are accessible to, and inclusive of, all members of the community, including those with protected characteristics.

View this tool

Creating a safe space for speaking out

View this tool

How to be an ally

The dos and don’ts of allyship.

View this tool

Example Code of Conduct for participatory activities

To ensure all participants feel comfortable to be themselves and feel psychologically safe throughout the session.

View this tool

Safe & supported reporting

To encourage trust amongst your employees and signal that your organisation is committed to addressing harmful behaviour, it is essential that there are clear and accessible reporting channels.

View this tool

Developing an active bystander culture

An active bystander culture empowers employees to speak up against inappropriate or harmful behaviour, fostering a safer and more inclusive workplace.

Explore the Active Bystander toolkit

The Cultural Calendar

View our Cultural Calendar

Explore more toolkits

Two females looking concerned in an office

Develop an active bystander culture

An active bystander culture transforms the workplace by fostering mutual respect, solidarity, and collective responsibility. When employees actively support and protect each other, they contribute to a healthier, more inclusive work environment.

Explore this toolkit >

Male and female colleagues sitting closely to discuss work

Addressing sexual misconduct

Addressing sexual harassment and misconduct not only protects employees but also strengthens the overall culture of inclusivity and respect. A proactive approach reassures employees that their wellbeing is a priority and demonstrates that the organisation is committed to creating a safe, supportive environment for all.

Explore this toolkit >

Female wearing a head covering holding her head in her hands

Identifying bullying & harassment

Identifying and addressing bullying and harassment not only protects employees but also strengthens the overall culture of inclusivity and respect. By creating clear, straightforward policies and creating robust reporting procedures, we can help organisations recognise, prevent, and respond to sexual misconduct effectively.

Explore this toolkit >