Establishing staff support networks

Effective staff support networks (sometimes called employee resource groups) are key to workplace inclusivity, helping people feel more included at work.

Staff support networks (SSN) provide a supportive environment for underrepresented and minoritised groups within an organisation, fostering a sense of community and a wider sense of belonging. These networks provide employees with the opportunity to connect, socialise, support one another, and to discuss issues of relevance to their communities, and can contribute to the growth of company culture and workplace inclusivity. The benefits of SSNs include improved employee experience, employee well-being, and organisational success.

Some examples of SSNs are:

Neurodivergent staff network

Neurodivergent staff network

Neurodivergent staff network

LGBT+ staff network

LGBT+ staff network

LGBT+ staff network

Disabilities staff network

Disabilities staff network

Disabilities staff network

People of colour network

People of colour network

People of colour network

Carers and parents

Carers and parents

Carers and parents

Menopause staff network

Menopause staff network

Menopause staff network

Women in engineering

Women in engineering

Women in engineering

International staff network

International staff network

International staff network

Establishing your SSN framework

Identify need & gain executive support

Identify need

Using climate survey or lived experience data, gauge employee interest and identify areas where an SSN would be valuable.

Identify need

Using climate survey or lived experience data, gauge employee interest and identify areas where an SSN would be valuable.

Identify need

Using climate survey or lived experience data, gauge employee interest and identify areas where an SSN would be valuable.

Secure executive sponsorship

SSNs need organisational support to achieve their full potential. Whilst SSNs need to be employee led, executive sponsors can provide on-going support in the form of visibility, vocal recognition or networking. Engage senior leaders who can advocate for the SSN and provide resources.

Secure executive sponsorship

SSNs need organisational support to achieve their full potential. Whilst SSNs need to be employee led, executive sponsors can provide on-going support in the form of visibility, vocal recognition or networking. Engage senior leaders who can advocate for the SSN and provide resources.

Secure executive sponsorship

SSNs need organisational support to achieve their full potential. Whilst SSNs need to be employee led, executive sponsors can provide on-going support in the form of visibility, vocal recognition or networking. Engage senior leaders who can advocate for the SSN and provide resources.

Define purpose & structure

Co-develop terms of reference

Outline the SSN's mission, SMART objectives (aligned with organisational impact), membership criteria, governance and meetings structure.

Co-develop terms of reference

Outline the SSN's mission, SMART objectives (aligned with organisational impact), membership criteria, governance and meetings structure.

Co-develop terms of reference

Outline the SSN's mission, SMART objectives (aligned with organisational impact), membership criteria, governance and meetings structure.

Establish a leadership structure

Define roles and responsibilities for leaders, executive sponsors, and volunteers and respective terms of service.

Establish a leadership structure

Define roles and responsibilities for leaders, executive sponsors, and volunteers and respective terms of service.

Establish a leadership structure

Define roles and responsibilities for leaders, executive sponsors, and volunteers and respective terms of service.

Plan for activities & resources

Identify employee-led activities

In consultation with relevant communities, determine the types of events, workshops, and programs the SSN will offer, such as professional development, mentoring, action-learning sets, networking, and community building.

Identify employee-led activities

In consultation with relevant communities, determine the types of events, workshops, and programs the SSN will offer, such as professional development, mentoring, action-learning sets, networking, and community building.

Identify employee-led activities

In consultation with relevant communities, determine the types of events, workshops, and programs the SSN will offer, such as professional development, mentoring, action-learning sets, networking, and community building.

Provide flexibility

Ensure activities are accessible and inclusive (e.g. hybrid events).

Provide flexibility

Ensure activities are accessible and inclusive (e.g. hybrid events).

Provide flexibility

Ensure activities are accessible and inclusive (e.g. hybrid events).

Secure funding and resources

Company funding and resources are important. Work with executive sponsors to allocate budget, access to meeting rooms, technology, and other necessary resources.

Secure funding and resources

Company funding and resources are important. Work with executive sponsors to allocate budget, access to meeting rooms, technology, and other necessary resources.

Secure funding and resources

Company funding and resources are important. Work with executive sponsors to allocate budget, access to meeting rooms, technology, and other necessary resources.

Launch & promote

Advertise the SSN

Communicate the SSN's purpose, activities, and benefits to the wider employee base.

Advertise the SSN

Communicate the SSN's purpose, activities, and benefits to the wider employee base.

Advertise the SSN

Communicate the SSN's purpose, activities, and benefits to the wider employee base.

Onboard members

Provide resources and training for new members.

Onboard members

Provide resources and training for new members.

Onboard members

Provide resources and training for new members.

Monitor & evaluate

Establish impact framework

Define impact indicators to track the SSN's progress and impact. Progress, in line with SMART objectives, should be measured regularly.

Establish impact framework

Define impact indicators to track the SSN's progress and impact. Progress, in line with SMART objectives, should be measured regularly.

Establish impact framework

Define impact indicators to track the SSN's progress and impact. Progress, in line with SMART objectives, should be measured regularly.

Gather feedback

Conduct surveys and solicit feedback from members to assess engagement and satisfaction.

Gather feedback

Conduct surveys and solicit feedback from members to assess engagement and satisfaction.

Gather feedback

Conduct surveys and solicit feedback from members to assess engagement and satisfaction.

Report and adjust

Regularly report on the SSN's performance and make adjustments to activities and goals as needed.

Report and adjust

Regularly report on the SSN's performance and make adjustments to activities and goals as needed.

Report and adjust

Regularly report on the SSN's performance and make adjustments to activities and goals as needed.

The toolkit:
Inclusive practice

Our toolkit will help you start your journey towards inclusion, developing a respectful and supportive working environment 

The toolkit:
Inclusive practice

Our toolkit will help you start your journey towards inclusion, developing a respectful and supportive working environment 

The toolkit:
Inclusive practice

Our toolkit will help you start your journey towards inclusion, developing a respectful and supportive working environment