Developing inclusive policies
A quick guide

Why create inclusive policies?
Policies are central to organisational governance and decision-making activities and provide a framework to support a systematic approach to operation. Inclusive policies promote understanding, transparency, and equal treatment for all individuals. When policies are developed inclusively, they foster a sense of belonging and eliminate barriers to participation. Evaluating existing policies through an inclusion lens and co-developing new ones alongside those who are impacted the most, are crucial steps in building workplace inclusivity.
The benefits of inclusive policies.
Top tips for creating inclusive policies.
Evaluate existing policies through an inclusion lens
Carry out equality impact analyses – an evidence-based approach incorporating stakeholder input.
Co-develop new policies with stakeholders
Engage stakeholders representing diverse perspectives and experiences throughout the policy development process. Stakeholders can include, for example, employees, community members, individuals from marginalised groups, and trade union representatives. By involving diverse stakeholders in the policy development process, organisations can ensure that policies reflect the needs and concerns of those they impact.
Inclusive language
Ensure your policies use words and phrases that are free from bias and do not exclude or marginalise any particular group. Avoid gendered language, discriminatory terms, and assumptions about individual’s abilities or identities. Policies should use inclusive pronouns, neutral terms, and language that reflects a diverse range of experiences and perspectives.
Consider accessibility
Inclusive policies should be accessible to individuals with all abilities. This means using plain language (clear, concise language that is easy to understand, avoiding jargon and technical terms), alternative formats (providing policies in various formats, such as audio, braille, or large print, to accommodate individuals with visual impairments or other accessibility needs), and considering cognitive needs (use clear headings, bullet points, and summaries to support understanding for individuals with cognitive disabilities).
Understand and address intersectionality
Inclusive policy development should recognise that individuals’ experiences and identities are complex and intersecting and consider the unique challenges faced by individuals who belong to multiple marginalised groups (e.g. women of colour or individuals with disabilities who identify as LGBTQ+). By addressing intersectionality, policies can provide targeted support and equitable opportunities for all individuals.
Go beyond compliance
Move beyond simply complying with legal requirements and actively promote inclusion and equity.
Ensure continuous improvement
Review and update policies on a regular basis to ensure they remain relevant and effective.



